One shared conversation.
Customer messages and team replies stay together, so nobody has to repeat the story.
Be the customer. Then be the teammate who helps.
Send a message from your website.
Reply, leave a note, or close the loop.
Sample conversation. Messages stay in this demo and reset when you leave.
Customer messages and team replies stay together, so nobody has to repeat the story.
Assign an owner and leave a private note. Your customer only sees your replies.
Resolve a finished conversation. A new customer message opens it again.
Choose the room your team needs.